Biz Tech Insights - md

Up Close and Technical: Implementing Agentic AI

Date: December 9, 2025

Time: 1pm EST / 10am PST

Nicholas Bernier

Senior AI/ML Solutions Architect at AWS

Stéphane Zanoni

CEO at Riva

Discover how agentic AI is transforming enterprise operations with projected integration in one-third of enterprise software (up from just 1% in 2024)* and get the technical guidance you need to implement it effectively.

This deep-dive session shows how AWS helps organizations build secure, scalable agentic AI systems that deliver measurable results.

Learn how Riva, a leader in CRM data integration and workflow automation, achieved 40% faster customer response times and see real-world examples that delivered up to 80% cost reduction in contact centers.

Through demos and case studies, explore the evolution from basic chatbots to sophisticated task automation.

You’ll learn how to:
• Deploy AI agents that integrate seamlessly with your current systems
• Reduce costs, maximize value, and boost performance through automation
• Leverage case studies to replicate proven results in your own organization
• Apply technical insights to scale AI solutions securely and efficiently

*Source: Gartner, Inc., October, 2024.

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