Lack of budget, tech expertise or a long-term strategy can prevent IT organizations from realizing the full potential of virtualization-driven IT as a Service (ITaaS) strategies. Business that have reached the ITaaS level of performance follow these best practices: Get executive backing of ITaaS
Develop an inclusive tech roadmap
Shift IT's focus to service delivery
Reinvent IT to align with virtualization, cloud
Replace manual IT processes with automated ones
Create a catalog of IT services
Give IT control over third-party and internal services
