Lack of budget, tech expertise or a long-term strategy can prevent IT organizations from realizing the full potential of virtualization-driven IT as a Service (ITaaS) strategies. Business that have reached the ITaaS level of performance follow these best practices: Get executive backing of ITaaS Develop an inclusive tech roadmap Shift IT’s focus to service delivery Reinvent IT to align with virtualization, cloud Replace manual IT processes with automated ones Create a catalog of IT services Give IT control over third-party and internal services