In the age of the customer, market responsiveness is a top priority for enterprises; public cloud solutions can meet this objective better than internal services for new web, mobile, collaboration, and analysis applications. Cloud is also effective for batch workloads, test, and development, and, via SaaS, CRM, recruiting, and many other functions
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This document offers an overview of the current top ten requirements to consider for a premise-based UC solution, with features called out as well as a ShoreTel case study.
Unified Communications Buyer’s Guide: The Top Ten Requirements for a ...
This must-read report features independent research conducted by Nemertes in the spring of 2014. A demanding group of 500 IT professionals were asked to identify and rank thier primary providers in the following technology areas: IP Telephony, Integrated Unified Communications, Video Conferencing, Document Collaboration, Social Software
ShoreTel outranks Microsoft, Avaya, Cisco in Nemertes’ 2014 UC & ...
In today's economy, flexibility and speed are essential to success. It's no surprise that more companies are turning to VoIP phone systems to give them the freedom they need to grow and accomodate clients near and far. But, how do you know which VoIP provider is the best for your business
9 Things to Consider Before Choosing a Cloud Phone Provider
Customers interact with companies through a variety of channels, and a company's ability to gather and manage customer information across channels - via a strong document capture and case management strategy - is crucial to faster decision making and achieving positive business outcomes.
Dynamic Document Capture for Advanced Case Management
Enterprise content management solutions are designed to capture and integrate unstructured data into the organization's business processes and workflows. Even more importantly, enterprise content management solutions from leading vendors are now being designed to leverage such content to transform the way people work and collaborate, to make faster and better business decisions, and to drive better business outcomes.
Enterprise Content Management: Four Things Line of Business Leaders Need ...
A Frost & Sullivan whitepaper on how Advanced Case Management (ACM) can help those in the financial services unite content, people and process in a seamless solution.
Advanced Case Management for Financial Services: New Tools for Managing ...
This infographic highlights key actions to take in order to align the "keep everything" needs of Big Data with the "defensible disposal" mandates of Information Governance.
Striking the Big Data vs. Good Data Balance
This paper from Osterman Research explores the origins of the "information problem" many organizations are now facing and presents a detailed discussion of how to calculate your current information costs as well as how to calculate the ROI of an information governance program.
Osterman Whitepaper: The True ROI of Information Governance
This Gartner newsletter analyzes how IBM StoredIQ can help organizations quickly and cost-effectively find, analyze and act on data to meet hundreds of business and regulatory requirements and solve Big Data problems.
