Customers interact with companies through a variety of channels, and a company's ability to gather and manage customer information across channels - via a strong document capture and case management strategy - is crucial to faster decision making and achieving positive business outcomes.
Daily Archives: April 20, 2015
Enterprise content management solutions are designed to capture and integrate unstructured data into the organization's business processes and workflows. Even more importantly, enterprise content management solutions from leading vendors are now being designed to leverage such content to transform the way people work and collaborate, to make faster and better business decisions, and to drive better business outcomes.
Enterprise Content Management: Four Things Line of Business Leaders Need ...
A Frost & Sullivan whitepaper on how Advanced Case Management (ACM) can help those in the financial services unite content, people and process in a seamless solution.
Advanced Case Management for Financial Services: New Tools for Managing ...
This infographic highlights key actions to take in order to align the "keep everything" needs of Big Data with the "defensible disposal" mandates of Information Governance.
Striking the Big Data vs. Good Data Balance
This paper from Osterman Research explores the origins of the "information problem" many organizations are now facing and presents a detailed discussion of how to calculate your current information costs as well as how to calculate the ROI of an information governance program.
Osterman Whitepaper: The True ROI of Information Governance
This Gartner newsletter analyzes how IBM StoredIQ can help organizations quickly and cost-effectively find, analyze and act on data to meet hundreds of business and regulatory requirements and solve Big Data problems.
Gartner Newsletter: Cleaning Up Legacy Data with StoredIQ
With a data explosion upon us that shows no slowing in sight, information governance is no longer an option for corporations. IBM StoredIQ is an important first step toward getting data under control, lowering storage costs and mitigating risk.
StoredIQ Success Stories eBook: Push the Start Button on Information ...
VMware vCloud® Government Service provided by Carpathia is an enterprise-class hybrid cloud service that delivers the tried and tested VMware capabilities widely used by government organizations today, with the added security and compliance assurance of FedRAMP authorization. The hybrid cloud is becoming more and more prevalent - in fact, nearly three-fourths of large enterprises expect to have hybrid deployments by 2015.
Top 7 Benefits of an Enterprise-Class Hybrid Cloud for Government
Although the federal government has made a strong commitment to cloud computing, individual agencies are at varying levels of cloud adoption. It's not that they question the advantages of cloud - those are broadly recognized.
Hybrid Model Eases Path to Cloud Adoption
Several technologies are driving big changes at federal agencies, but at the forefront is cloud computing. Cloud - the use of remote, Internet-hosted servers for storing, managing and processing data in place of on-site technology - is helping along technologies such as those related to collaboration and enabling new ones, such as the analyzation of big data.
