Charlene O'Hanlon

For network operations teams that have long relied on scripting and automation, handing control to AI agents may seem like the logical next step. Yet most network teams remain cautious about ceding that control, less because of what agents can do than because of whether operators trust them to do […]

The Real Bottleneck in Agentic Network Operations? Trust Recently updated !

This entry was posted in AI Blog Networking Security and tagged Gartner Net Ops network operations trust on October 12, 2026 by Charlene O'Hanlon

Many enterprises have adopted multi-model AI strategies, assuming a second provider will protect them if the first fails. On Sept. 3, that assumption faced its first real test and did not hold up. That morning, OpenAI’s ChatGPT, Anthropic’s Claude, and xAI’s Grok all experienced significant outages within hours of one another. […]

Your AI Backup Plan Probably Isn’t One

This entry was posted in AI Blog and tagged Anthropic IT outage OpenAI xAI on October 1, 2026 by Charlene O'Hanlon

Over the past decade, companies have replaced firewalls with identity platforms, on the reasoning that once work moved to the cloud, the login became the front door. Secure the credentials, the logic went, and the business is secure. Attackers did not wait for that architecture to mature. They found it […]

Identity Is the New Perimeter — and it Is Losing ...

This entry was posted in Blog Security and tagged credentials data security identity identity management on September 10, 2026 by Charlene O'Hanlon

“Sovereign AI” sounds like something a country either has or doesn’t, the way it has a navy or a seat at the U.N. In practice, it’s mostly aspirational: Every government has declared it a priority, and most of them don’t have much to show for it. A recent index from […]

AI Comes Under the Sovereign Microscope

This entry was posted in AI Blog Data Center and tagged AI infrastructure data data sovereignty EU AI Act on August 12, 2026 by Charlene O'Hanlon

On June 30, the U.S. Department of Commerce lifted export controls on Anthropic’s Claude Fable 5 and Mythos 5, ending a 19-day global blackout. The models had been briefly classified under export restrictions after Amazon researchers reported a jailbreak technique that circumvented one of Fable 5’s cybersecurity safeguards, a finding […]

What the 19-day AI Blackout Teaches About Model Risk

This entry was posted in AI Blog IT Management Networking Security Storage and tagged AI models ChatGPT Claude Governance Mythos on August 4, 2026 by Charlene O'Hanlon

For all the talk about AI models getting smarter, cheaper and more capable, you’d think the hard part of the AI revolution was behind us. It isn’t. The hard part, it turns out, is concrete, copper and kilowatts—and the bill is coming due. Consider the numbers. Hyperscalers including Microsoft, Amazon, […]

The AI Infrastructure Boom Has a Math Problem

This entry was posted in AI Blog Data Center Networking and tagged AI infrastructure Alphabet Amazon cost data center generative AI Google Meta Microsoft Oracle on July 13, 2026 by Charlene O'Hanlon

According to one recent survey, cybersecurity is still the top enterprise technology priority for IT decision-makers, ahead of even attention-grabbing artificial intelligence (AI). Considering the amount of coverage AI has been getting over the last year or so, you’d think it would be a top priority for enterprise organizations—especially since […]

Survey: Cybersecurity Tops Enterprise Tech Priority List

This entry was posted in AI Blog Data Center Security and tagged data center IoT IT software IT spending on June 24, 2024 by Charlene O'Hanlon

Artificial intelligence has become so pervasive in today’s business climate that the rarer species is a technology that doesn’t utilize some form of AI. Indeed, AI itself is no longer a differentiating feature for new and existing applications and technologies, which is now leading organizations to focus their messaging on […]

Can AI Help Ease WFH Anxiety? The Remote Work Question

This entry was posted in AI Mobility and tagged AI work from home on March 13, 2024 by Charlene O'Hanlon

Analyses show a slow but steady increase in IT spending in 2024. However, how the money is being spent is the subject of debate. Following on our last blog, which noted research firm Forrester predicted a 5.5% increase in IT spending in 2024, data from Gartner and Enterprise Technology Research […]

More on IT Spending: A Rosy Second Half?

This entry was posted in AI Blog Cloud and tagged 2024 budgets artificial intelligence Enterprise Technology Research Gartner generative AI IT spending on February 14, 2024 by Charlene O'Hanlon

After a few years of “growth at all costs” and the purchase of systems and services to accommodate such growth, the tech sector saw a slowdown in 2022 and 2023. That’s not news to anyone who makes a living building, buying, or selling technology—in other words, pretty much everyone. Recent […]

Tech Spending: Will We See a Rise in 2024?

This entry was posted in Blog Cloud Data Center Networking Security and tagged cloud cybersecurity financial services Forrester healthcare IT spending software tech refresh on January 25, 2024 by Charlene O'Hanlon